Posts Tagged ‘automotive news’

Real consumer complaint, we will get to the bottom of!

Friday, April 16th, 2010

The following is an actual email from a consumer that we supplied and estimate for repairs too. She wrote this email to HAE after she interacted with this shop owner. We are currently looking into this matter to see if in fact a rip off did occur. As soon as we have the answer we will post our findings to this blog. The opinion expressed by this consumer does not reflect the views of HAE, rather simply the consumers opinion.

From: Elaine S.
Date: Thu, Apr 15, 2010 at 1:57 PM
Subject: ripp-off
To: honestautoestimates.com

Jay owner of  Wayne Sunoco at  558  Alps Road, Wayne, N.J.is a crook. He had his employee Adam overcharge me for labor & a starter for my car. He lied to me and told me that because my car is old the parts are very expensive. This is obviously a lie.. .I am sure he is ripping off other customers also..  Please make sure that word gets out about this crooked mechanic. Thank you for your help.

Deadly contact!

Tuesday, November 10th, 2009

I would guess that most people have no idea of what a DOT number is on your tires. This is perhaps the most important number associated with a vehicle tire, even more important than the price, it’s the age. Watch the following report from ABC news before you kill your family or friends trying to save money and time:

http://abcnews.go.com/Video/playerIndex?id=4826897