Here is a video from first coast news about honest auto.
Archive for June, 2008
Honest Auto on the news ….
Tuesday, June 24th, 2008Pain at the pump? Register for $70.00 of Free Gas on Us!
Thursday, June 5th, 2008We have made a name for ourselves by saving people money on auto repairs and now we get to help people save on their fuel cost! We are giving away $700.00 dollars a month in gas.
Tell us your story! On the registration page there is a place for a brief note on why you need help at the pump and a place for your website or blog.
Gas has never been more costly and HAE is doing something about that. Simply fill out a few forms you can be eligible to win a $70.00 gas card. We will select participants each month at random. We will post the winners here on the blog and a link to your site or blog.
We hope you will visit Honestautoestimates.com when you have your car repaired, so that you can experience our honesty about auto repair cost.
Thank You Channel 4 News
Wednesday, June 4th, 2008From all of us here at HonestAutoEstimates.com, we would like to thank Steve Douglas, and everyone at Channel 4 News for the excellent news story on our company. Your coverage of our business will help to get our name out to more consumers in need of our services. The story was very professional in detailing our roots, and our mission to stop auto repair facilities from overcharging consumers forever.
Again, thank you Channel 4 for the coverage of our company on your station.
HonestAutoEstimates.com
How to Select an Auto Repair Mechanic
Tuesday, June 3rd, 2008REPUTATION– Ask family or friends to recommend a repair shop or technician. Try the local Better Business Bureau(BBB), they will be able to give you information and disposition of any complaints made to them about repair shops.
REPAIR FACILITIES QUALIFICATIONS– Make sure the facility is licensed and insured, all shops should keep these in plain sight.
MECHANICS QUALIFICATIONS– After selecting a repair shop check the qualifications of the mechanics. Ask to see certifications from an auto manufacturer or a professional organization such as Automotive Service Excellence(ASE), check which areas of automotive repairs the mechanic is certified in. Look for a mechanic with up to date credentials and training. Remember cars are much more advanced than ever before and a qualified mechanic will not mind showing you his or her credentials.
WARRANTIES– Assuming your vehicle is no longer under a manufacturers warranty, make sure to ask the repair facility what the warranty is for repairs performed by their shop. A standard for this industry is usually 12 months or 12,000 miles whichever occurs first.
CUSTOMER SERVICES– Always ask if the chosen repair shop offers certain services such as: Loaner/Rental Car, Towing Services and weekend hours.
APPEARANCE OF SERVICE AREA — The work area should be clean, well lit, organized and stocked with modern equipment and professional quality tools.
MOST FREQUENT CAR REPAIR DISPUTES
Tuesday, June 3rd, 2008PRICING/BILLING DISPUTES — No laws or regulations govern how much a business may charge for goods or services.Verify the estimate on HonestAutoEstimates.com.
DELAYS IN COMPLETING REPAIRS OR SERVICES — Uncontrollable factors can delay the completion of a repair. This typically will not be that big of an issue if the communication from the repair shop is up to par. This also goes back to a previous blog and the importance of a loaner/rental car program.
FAULTY OR INCOMPLETE DIAGNOSIS — If your car still has some of the same or additional symptoms after the repair has been completed, it does not necessarily mean that the work was not done. A good-faith repair could be affected by other related car components that were faulty, but not obvious until after the original work was done.
EXCEEDING ESTIMATES — The repair shop should never go over the estimated cost without prior consent from you the vehicle owner. Remember to get everything in writing when ever possible.
Realistic expectations and extreme care in selecting a repair facility are the best assurances for a successful repair.